Carol Kinsey Goman, Ph.D.
President, Kinsey Consulting
Dr. Goman trains executives to become more effective leaders of change. Her clients include over 90 organizations in 19 countries: corporate giants such as Consolidated Edison, Royal Bank of Canada, and PepsiCo; major non-profit organizations such as the American Institute of Banking, and the Healthcare Forum, and technology firms such as Hewlett-Packard and Texas Instruments.
She has authored nine business books, including:
* This Isn't the Company I Joined -- How to Lead in a Business Turned Upside Down
* Ghost Story: A Modern Business Fable
* Creativity in Business
* Change-Busting: 50 Ways to Sabotage Organizational Change
* Adapting to Change: Making it Work for You
* The Human Side of High-Tech
* "This Isn't the Company I Joined" - How to Lead in a Business Turned Upside Down.
"How to Manage People through Continuous Change"
For today's leader, success is dependent on keeping your work force resilient, positive, and engaged while dealing with rapid change that is constantly turning organizations upside down.
Organizational flexibility and adaptability are a consistent challenge. Change due to rapidly changing technologies and a turbulent economy increases pressure to "do more with less." Companies rely on a shifting stream of alliances- competitors one day and partners the next and sometimes both at the same time. Corporate reorganizing is becoming an annual affair. Mergers and acquisitions are on the rise. Customers are demanding "better, faster, cheaper" everything. Competition is fierce and the pace of change is accelerating. Employees are increasingly skeptical about committing to business strategies that are constantly being redefined.
In this session, you will learn:
- The 5 biggest mistakes leaders make when managing change
- What it takes for an organization (or a team or a department) to go from "surviving change" to "thriving on change"
- The difference between incremental and discontinuous change - and the emotional literacy needed to lead people through both
- How change really gets communicated through an organization